Open a support ticketENCRYPTED CONNECTION

A license code is only needed when the team must inspect an active installation. New-user questions, purchase inquiries, billing, and general questions can be submitted without one. After submitting, keep the ticket number and avoid sending duplicate requests.

Before submitting

Faster tickets start with useful context.

Share the visible error, relevant token symbol or mint, approximate time, application version, and what action you took. Never include secret credentials.

01 / IDENTIFYChoose categoryRoutes the request
02 / VERIFYAdd licenseNot needed for billing
03 / EXPLAINDescribe evidenceError, time, expected result
04 / SUBMITSend securelyOfficial API endpoint
05 / RECEIVETelegram deskTeam reviews the case